Ship to Store

Ship to Store Improves Customer Experience

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Shopping online is convenient, offers selection, and is available all the time. However, one thing it does not offer is the best possible experience and service. Think about assembly, fitting, secure pickup, or post-purchase service required for the product. Shoppers … Read More

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Paper vs Digital Ordering

Paper vs Online Wholesale Ordering

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Still using paper or excel based online wholesale ordering forms? The old way of doing things may be tried and true, but eventually will catch up with you as competitors surpass with an improved dealer dedicated wholesale portal. According to … Read More

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What No Click Searches Mean for Retail Brands

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Fully half of all searches on search engines today no longer result in a click on an organic search result let alone a paid advert. Google is in the midst of disrupting its advertising business and it is going to … Read More … Read More

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Contactless Delivery

Support Dealers with Contactless Sales During COVID-19

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The coronavirus pandemic is sparking enormous changes in e-commerce over a very short period of time. The second half of March saw eCommerce sales have surged 25% over the first half of the month. BOPIS or Buy Online Pickup in … Read More

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D2C Fail

There is No DTC Revolution. Path Forward is Wholesale

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The dirty secret in eCommerce, next to no one makes money online only… and the economics are getting worse with rising consumer acquisition and fulfillment costs. Most direct-to-consumer (DTC) brands do nothing new and are now becoming more reliant on … Read More

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The Halo Effect of Brick and Mortar Retail on Online Sales

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Many digitally native brands are scrambling to find a successful business model. Online conversion costs thanks to rising costs of customer acquisition (Facebook & Google as a tax for online only brands) plus rising fulfillment costs to compete with Amazon … Read More … Read More

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Customer Experience to Overtake Product & Price

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The most exciting business opportunity of 2019 attracting the most investment… Customer Experience. Those who bring it will establish a competitive advantage by converting more consumers with less advertising spend as word of mouth becomes integral.This is especially true as … Read More … Read More

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How to Scale Wholesale When Selling Online

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With 87% of shoppers beginning their product searches on digital channels, and many consumers obviously buying online many retail industry professionals called for the demise of physical retail. We welcomed the World of eCommerce as we could directly measure our … Read More … Read More

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4 Strategies to Strengthen Dealer Relationships

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As a company, you have many options for getting products to consumers. You can sell online, through brick-and-mortar shops or through big-box retailers. Another option used by many companies is a dealer network to do the selling for them. Many … Read More … Read More

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Retail Merchant

Human Interaction Key to Digital Experience & Customer Loyalty

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The next battlefield for consumers is already starting to take shape and its being won and lost on consumer experience. How confident are you in delivering the best possible consumer experience? We hear it all the time, Artificial Intelligence or Robots … Read More … Read More

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