Business Strategy

How to Sell Oversized Items Online

The retail industry has yet to solve the challenge of reliably shipping oversized products such as sofas, mattresses and treadmills. 21% of U.S. adults who have bought such a large item in the last year had it arrive damaged, and 15% … Read MoreRead More

What New eCommerce Tax Laws Mean for Retail Brands

After decades of fights on Capitol Hill and in states across the country, the U.S. Supreme Court in a narrow 5-4 decision on Thursday struck down two long-standing precedents in the e-commerce state sales tax debate, clearing the way for states to require … Read MoreRead More

Omni-Channel a New Path Forward for Retail Brands

The consumers path to purchase these days in anything but linear. Yet many branded manufacturers still have their sales and marketing departments set up to work the same way they always have, the where to buy button and forcing consumers … Read MoreRead More

Top Reasons for Retail Brands to Combine Sales Channels

Improved online collaboration, rather than competing, can cement National Brands place at physical retail, making it easier for consumers to discover/buy online & off. Otherwise Brands may find themselves as the “new middleman” as Amazon & their retailers aggressively pursue private … Read MoreRead More

Time for Retail Brands to Put the Customer First

Although the “death of brick-and-mortar” was frequently discussed throughout 2017, it’s clear now that the idea was more fiction than fact: During the holidays, brick-and-mortar stores actually posted year-over-year (YOY) sales gains. And lets not forget pure-play online companies opening brick … Read MoreRead More

If it Ain’t Broke… Break it!

In business, there are few phrases that should scare you more than “we’ve always done it this way.” To be fair, the people who make this comment, or its close cousin, “if it ain’t broke, don’t fix it,” are most … Read MoreRead More

Private Labels Pose Big Risk to National Brands

As more brands chose to sell direct to consumer, private labels have emerged as a critical piece of a retailers assortment, and those capitalizing on the trend have done well this year. The private-label market once was largely driven by demand … Read MoreRead More

Customer Experience is New Retail Currency

Offline retail is finally about to change. But the shift is more subtle than many people think and its not about to go all digital. After two decades of the internet and the mobile revolution, 91% of U.S. retail spending still … Read MoreRead More

What Makes Customers Loyal to Brands?

Customers, we all need them, and it probably comes as no surprise the best way to keep them is in providing a consistently good experience. When selling direct to consumer, how does that experience differ from one brand to the … Read MoreRead More

Independents to Lead Retail Renaissance

The Big Box store experiment is failing and under heavy debt. Department stores are shuttering and everyone is claiming the retail apocalypse is coming… Not so fast! We are starting to see a retail revival and new models emerging coupled … Read MoreRead More

error

Enjoy this blog? Please spread the word :)