Customer Experience

D2C Trends

6 DTC Trends for Retail Brands to Watch in 2021

While the broader industry outlook remains uncertain, one thing is clear: Digitally native and traditional brands will need to continue adapting to evolve in the year ahead. 2020 upended nearly every aspect of the retail industry from channels, to distribution, … Read MoreRead More

Customer Experience to Overtake Product & Price in 2020

The most exciting business opportunity of 2019 attracting the most investment… Customer Experience. Those who bring it will establish a competitive advantage by converting more consumers with less advertising spend as word of mouth becomes integral.This is especially true as … Read MoreRead More

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